We use two well know couriers to ensure your order arrives safely and in great condition. We aim to despatch orders within 24 hours, in most cases the same day. With some products same day is not possible, so we will indicate these in the product shipping information.
Here are our current shipping options.
UK Standard – Royal Mail 2nd Class Post 2-3 Days - £2.99 ( FREE on orders over £30 )
UK Express - Parcel Force 24 - £5.99
Delivery surcharges may apply to orders with a combined weight over 2,000g to: Channel Islands, Northern Ireland and the following Postcodes: AB30-38, AB41-56, FK17-21, G83, HS1-9, IM, IV, KA27-28, KW, PA20-99, PH15-99, TR21-25, ZE.
Our Freepost offer excludes the above postcodes on orders over 2kg in weight
We take great care when packaging every item to ensure safe shipment to you.
Our postage fee only covers material and labour costs. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if paying by cheque.
Generally all items are dispatched within 24 hours of cleared payment. Our shipping days are Mon-Fri, we do not post on Saturday, Sunday or Bank Holidays.
For further details on postage surcharges and restrictions please Contact Us.
Under Royal Mail’s guidelines items can only be considered missing after 14 working days have passed. In the event of a lost item a replacement will be sent as soon as the loss has been verified by the courier.
Please Contact Us before ordering items for delivery to BFPO addresses as restrictions may apply for some items.
All Tailored Mats are Cut to Order unless otherwise stated.
These take Approx 5 Working Days to Cut and please allow 48 Hours for Courier Delivery after this time.